Terms of service

1. Agreement to Terms

By accessing or using Ergonicx, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.

2. Service Description

Ergonicx is a workforce management platform that provides time tracking, shift planning, and team management tools. We reserve the right to modify, suspend, or discontinue any part of the service at any time.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized access.

4. Data Ownership

You own all data you upload or create in Ergonicx. We do not claim ownership of your content. You grant us a license to use, store, and process your data solely to provide the service.

Upon account termination, you may export your data. We will delete your data within 30 days of termination, unless required by law to retain it.

5. Trial Period

New organizations receive a 14-day trial period. During the trial, you have full access to all features. The trial starts when you create your organization.

If you do not subscribe before the trial ends, your account will be restricted to read-only access. You can upgrade at any time to restore full functionality.

6. Subscription and Billing

Subscriptions are billed monthly in advance. Prices are in EUR and may change with 30 days notice. You can cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.

No refunds are provided for partial billing periods. If payment fails, we may suspend your account until payment is received.

7. Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Attempt to gain unauthorized access to the service or other accounts
• Interfere with or disrupt the service
• Upload malicious code or content
• Violate any applicable laws or regulations

8. Responsibility Boundaries

Ergonicx is a tool to help manage your workforce. We are not responsible for:

• Employment decisions you make based on data in Ergonicx
• Compliance with labor laws or regulations in your jurisdiction
• Payroll calculations or tax obligations
• Data loss due to user error or account deletion

You are responsible for ensuring your use of Ergonicx complies with all applicable laws, including data protection and employment regulations.

9. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance that temporarily disrupts access. We are not liable for downtime or service interruptions.

10. Limitation of Liability

To the maximum extent permitted by law, Ergonicx shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

11. Termination

You may terminate your account at any time. We may suspend or terminate your account if you violate these terms. Upon termination, your access to the service will cease, and your data will be deleted according to our data retention policy.

12. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification. Continued use of the service after changes constitutes acceptance of the new terms.

13. Contact

If you have questions about these terms, please contact us at our contact page.